Appraising critical success factors for customer relationship management in Iranian organizations : Thesies...Dissertations for the degree of Doctor of Philosophy in Business Management for the speciality ΤΈ.00.02 "Economics and Management of Economy and its Branches" /
R. Hosseini ; ANAU ; MES of AR.
- Yerevan, 2012.
- 181 p. : fig., tables.
Academic supervisor : Doctor of Economic prof. Gagik Vardanyan