TY - SOUND AU - Beckwith,Harry TI - The invisible touch: the four keys to modern marketing SN - 1570428549 PY - 2000/// CY - New York, N.Y. PB - Warner Books KW - Service industries KW - Marketing N1 - Includes book "The invisible touch : the four keys to modern marketing / by Harry Beckwith"; Consists of two audiocassettes ER -