Basic telephone training :
Watson-Delestrée, Anne.
Basic telephone training : a basic course in telephone language and skills / Anne Watson-Delestrée. - Boston : Thomson Heinle, 1992. - 78 p. ; 24 cm + 1 cas.
0906717426 0906717477 (Cassette)
English language--Textbooks for foreign speakers
Telephone etiquette
Basic telephone training : a basic course in telephone language and skills / Anne Watson-Delestrée. - Boston : Thomson Heinle, 1992. - 78 p. ; 24 cm + 1 cas.
0906717426 0906717477 (Cassette)
English language--Textbooks for foreign speakers
Telephone etiquette