The Northbound train :
Albrecht, Karl, 1941-
The Northbound train : finding the purpose, setting the direction, shaping the destiny of your organization / Karl Albrecht. - New York : AMACON, c1994. - x, 213 p. : ill. ; 24 cm. - 658.4/012 .
Includes bibliographical references and index.
081440233X
Organizational effectiveness.
Strategic planning.
Customer services.
658.4/012
The Northbound train : finding the purpose, setting the direction, shaping the destiny of your organization / Karl Albrecht. - New York : AMACON, c1994. - x, 213 p. : ill. ; 24 cm. - 658.4/012 .
Includes bibliographical references and index.
081440233X
Organizational effectiveness.
Strategic planning.
Customer services.
658.4/012