At America's service : How Corporations can Revolutionize the way they treat their customers /
Albrecht, Karl
At America's service : How Corporations can Revolutionize the way they treat their customers / Karl Albrecht. - Homewood, Ill. : Dow Jones-Irwin, 1988. - ix, 241 p.
1556231687
Management--Service industries--United States
At America's service : How Corporations can Revolutionize the way they treat their customers / Karl Albrecht. - Homewood, Ill. : Dow Jones-Irwin, 1988. - ix, 241 p.
1556231687
Management--Service industries--United States